Carer Support

On the surface, caregiving appears to be an entirely commendable duty. However, upon closer examination, it becomes evident that caregiving exacts a significant toll on those who undertake it regularly. Beyond the physical demands, the mental, emotional, and even spiritual responsibilities of caregiving are considerable, often overlooked. 

Carers Australia, a non-profit organisation, champions the cause of Australia's unpaid caregivers. Their research reveals that the collective efforts of Australia's unpaid caregivers amount to nearly $78 billion worth of services annually if compensated.

The 2023 Carer Wellbeing Survey 

Carers offer unpaid assistance to individuals dealing with disabilities, illnesses, chronic conditions, or age-related frailty. By 2018, Australia had approximately 2.65 million unpaid carers, constituting 11% of the population. Among them, about one-third served as primary carers, meaning they provided the majority of care related to essential activities such as self-care, mobility, and communication (ABS 2019). The absence of unpaid carers could result in an annual expense of approximately $77.9 billion for equivalent paid services (Deloitte 2022). Thus, it's crucial to prioritise the financial, emotional, and social well-being of carers to ensure they can sustain high-quality care provision over time.

However, carers often face challenges with their own well-being compared to the general population. This risk is particularly pronounced among those with more demanding caring responsibilities. Carers are also more prone to significant health issues, loneliness, and financial struggles compared to non-carers (Cummins et al. 2007; Schirmer and Riyanti 2021, Schirmer et al. 2022). Enhancing carers' well-being necessitates a comprehensive understanding of their current state, experiences, and the support services they utilise.

Carer Gateway

Carer Gateway is a program initiated by the Australian Government that offers complimentary services and assistance to individuals who care for family members or friends facing disability, medical conditions, mental illness, or frailty due to age.

If you're providing care for a loved one in any of these circumstances, Carer Gateway is designed to lend support. The program collaborates with various health and caregiving organisations throughout Australia, known as Carer Gateway service providers, to ensure accessibility for carers nationwide.

Carer Gateway extends a range of services to aid carers in their caregiving responsibilities, including:

• Peer support groups, both in-person and online
• Personalised support packages facilitating access to planned respite, transportation services, and more
• Counseling sessions, available in-person and over the phone
• Self-guided coaching sessions, provided both in-person and online
• Wellbeing-oriented online courses and resources, along with guidance on legal responsibilities pertaining to caregiving
• Access to emergency respite services for situations where you're unable to provide care, such as during periods of illness or injury.

Carer Gateway Counselling Service

Taking care of a loved one is significant. While some days may bring immense joy, others might feel a bit lonely or overwhelming. Regardless of how you're feeling, professional counselling support is just a phone call away.

The Carer Gateway Counselling Service offers free assistance to carers. Dedicated counsellors are available on weekdays from 8am to 6pm to discuss any concerns you may have about your caregiving role and how you're coping. 

Accessing the service is simple. Just click on 'Request a Callback' on the Carer Gateway Counselling Service webpage, provide your details, and they'll get back to you within one business day. Alternatively, you can dial 1800 422 737 and select Option 2 to speak directly with one of their team.

Carer Gateway Fact Sheets

For tips on enhancing your wellbeing as a carer, explore the Carer Wellbeing Fact Sheets. For further information on additional Carer Services available to support you, visit the Carer Gateway website at www.carergateway.gov.au or call 1800 422 737.